Implementation and results of training

Implementation of public service training plans is monitored, and data on implementation is available

Reported implementation rate of public service training plans in the central government administration (%)

Review of reports or data about the implementation of training plans in the last full calendar year in the central government administration. In centralised systems, where one training plan for the public service exists encompassing at least centrally co-ordinated training, reports or data on the implementation of the central training plan in force in the last full calendar year are analysed. The implementation rate is calculated by dividing the total number of training activities implemented in the last full calendar year by the total number of training activities planned for the same period. If training plans were updated during the year, the training activities planned in the updated versions are considered for the calculation (for example, if the training plan included 100 courses for year 1, but it was updated at the end of the first semester so there were 50 courses planned for semester 1 and 60 for semester 2, the total number of planned activities for the calculation is 110). In decentralised systems, the situation is assessed in the following group of central government bodies: ministry responsible for finance, ministry responsible for internal affairs (of interior), ministry responsible for education, tax agency/administration, employment agency. If any of the indicated agencies do not exist, the largest agency subordinated to the government, or prime minister, or any minister is analysed instead (for the purpose of the assessment, police is not considered a government agency; agencies in charge of providing education and health care are excluded). All the public bodies must have a reported implementation rate of the training plan above 50%. Otherwise, 0 points are awarded. If the reported implementation rate is above 50% in all the public bodies in the sample, the total implementation rate is calculated as follows: the number of training activities fully implemented in each public body is added, and it is divided by the sum of training activities planned in all public bodies in the group. If training plans were updated during the year, the training activities planned in the updated versions are considered for the calculation. Points are allocated based on the reported implementation rate (x): • x ≤ 50% = 0 points • 50% < x < 95% = linear function • x ≥ 95% = 2 points.

Public service training activities implemented are assessed at least for quality

Review of regulations, reports, and data on monitoring and assessment of training courses for the public service in the central government administration to determine whether training activities were evaluated at least for quality in the last full calendar year. Evaluation of training quality must involve at least surveys of participants at the end of each training activity to assess their perception about the training they received. The surveys must inquire at least about the general satisfaction with the training and the perceived usefulness of the training for professional performance. In centralised systems, a report or data available on the evaluation of training courses in the last full calendar year is analysed. If training is decentralised, a report or data on the evaluation of training courses delivered in the last full calendar year from each of the central government bodies in the group is analysed. The following group of central government bodies are analysed: ministry responsible for finance, ministry responsible for internal affairs (of interior), ministry responsible for education, tax agency/administration, employment agency. If any of the indicated agencies do not exist, the largest agency subordinated to the government, or prime minister, or any minister is analysed instead (for the purpose of the assessment, police is not considered a government agency; agencies in charge of providing education and health care are excluded). If there is no evidence of the assessment of training activities at least for quality, in one or several of the bodies in the sample, 0 points are awarded. The criterion must be met in all the institutions in the sample to award points.

Ratio of public service training expenditures in relation to the public service annual wage bill in the central government administration (%)

The total expenditure (implemented budget) on the training of public servants in the central government administration borne by the state budget in the last full calendar year, including centralised and decentralised training, is divided by the state budget wage bill for public servants working in the central government administration. Only the training financed by the state budget is counted. Donor-financed training that is not part of the state budget is excluded. If centralised data, at least for public servants in the central government administration subject to the general public/civil service legislation does not exist, or it is incomplete (i.e., data for some central government administration bodies, or groups of public servants in the central government administration subject to the general public/civil service legislation is missing), 0 points are awarded. Points are allocated based on the ratio (x): • x < 0.5% = 0 points • 0.5% ≤ x < 1% = linear function • x ≥ 1% = 3 points.

Participation of public servants in training in the central government administration (%)

The number of public servants of the central government administration who participated in training courses (online or onsite) financed by the state budget (at least once; if a public servant participated in several training courses, it counts for one only), divided by the total number of public servants at the beginning of the year, expressed as a percentage. Data refer to the central government administration only and encompass central and decentralised training financed by the state budget at least for public servants in the central government administration subject to the general public/civil service legislation does not exist, or it is incomplete (i.e., data for some central government administration bodies, or groups of public servants in the central government administration subject to the general public/civil service legislation is missing), 0 points are awarded. If data does not include individual public servants participating in training, but only the total aggregated number of participants, 0 points are awarded. Points are allocated based on the percentage of public servants who participated in training (x): • x < 30% = 0 points • 30% ≤ x ≤ 70% = linear function • x > 70% = 3 points.

Perceived relevance and usefulness of the training provided to the staff by managers in the central government administration (%)

Analysis of survey results from a sample of public servants in management positions. They were asked: “Now more generally for the whole institution where you work, to what extent do you agree with the following statement: The training provided to the staff in my institution contributes to improve their performance”. Answer options are: Strongly disagree, Tend to disagree, Neither agree nor disagree, Tend to agree, Strongly agree, Do not know, Prefer not to answer. Points are allocated based on the percentage of respondents who replied “Tend to agree” or “Strongly agree” to the survey question (x): • x < 10% = 0 points. • 10% ≤ x ≤ 90% = linear function. • x > 90% = 4 points.