Implementation of ombudsperson recommendations

The ombudsperson has power to issue recommendations and a legally enforceable right to demand responses

Review of legislation and regulations. The ombudsperson should have the power to address individual recommendations to any bodies or institutions and the legally enforceable right to demand that officials and authorities respond within a reasonable time set by the ombudsperson.

There is a system of monitoring implementation of recommendations

Review of administrative records (including annual report of the ombudsperson), interviews with representatives of the parliament and ombudsperson institution confirmed with documentary evidence. A complete database of recommendations with their implementation status and an internal procedure regulating the monitoring of implementation of recommendations are required to score 3 points

Reported implementation of ombudsperson’s recommendations (%)

The data on implemented recommendations is taken from the ombudsperson report for the current year, or latest full calendar year, whichever is most recent. The rate reflects the number of ombudsperson recommendations fully implemented in a period, divided by the total number of recommendations issued, expressed as a percentage. Points are allocated based reported implementation rate of recommendations (x): • x < 30% = 0 points • 30% ≤ x < 80% = linear function • x ≥ 80% = 5 points.

The ombudsperson has power to issue systemic recommendations

Review of legislation and regulations. The ombudsperson should have power to present, in public, recommendations to parliament or the government, including to amend legislation or to adopt new legislation.

System of monitoring implementation of systemic recommendations

Review of administrative records (including annual report of the ombudsperson), interviews with representatives of the parliament and ombudsperson institution confirmed with documentary evidence. A complete database of systemic recommendations with their implementation status and an internal procedure regulating the monitoring of implementation are required to score 2 points.