Once-only principle

There is a general provision in the legislation that users have the right to provide information to the government only once

Review of legislation to verify that there is a general provision in legislation, applicable to all administrative procedures (at least subsidiary to special regulation) that citizens have the right to provide information to the central government only once.

The applicant has the right to submit data to public authorities only once

Results are taken from the assessment in the organisation, accountability and oversight area, sub-indicator 17.1.1, criterion 1.The applicant of the administrative procedure should not be required to submit any data to the public authority conducting the procedure that state registries already have. 2 points are awarded for each one of the four procedures that comply with the once-only principle (max. 8 points).

Perception of the implementation of the once-only principle by citizens (%)

Analysis of survey responses from a representative sample of the population to the following question: "This last time, did you feel that you were unnecessarily required to present documents or information (for example your birth date, a copy of your tax declaration, birth certificate or similar) that [SER] already had, or should be able to access elsewhere in the public administration system?" Answer options are: Yes, No, Do not know, Prefer not to answer. The selected services are the following: A. Authorities that issue an ID card or a passport. B. Civil registry (e.g., registering the birth of a baby, a marriage, a divorce, the death of a relative, asking for a birth certificate, etc.). C. Administrative offices of the National Health Institution (e.g., to register a person or a member of their family, to obtain a certificate like health records, vaccinations records) or to make any change in a person’s data (e.g., changing address, etc.). D. Unemployment services (e.g., Registering as an unemployed person, applying for a benefit, request for training.) E. Public institutions in charge for granting pensions and or allowances (e.g., retirement pension/ disability pension/ minimum guaranteed income, etc.). F. National tax agency (e.g., to present the personal income tax declaration). Points are allocated based on the simple average of the percentage of respondents who replied “No” to the survey question (x): • x < 10% = 0 points • 10% ≤ x < 90% = linear function • x ≥ 90% = 5 points.

Perception of the implementation of the once-only principle by businesses (%)

Analysis of survey responses from a sample of businesses to the following question: “This last time you did [PRO], did you or your colleagues feel that you were required to present documents or information, such as a copy of a tax declaration or certification of not having debts with the tax office, which the authority should have already possessed or been able to access elsewhere in the public administration system?” Answer options are: Yes, No, Do not know, Prefer not to answer. The selected authorities are those responsible for the following administrative procedures: A. Creation of a company (if it was created in the last three years) B. Presenting the annual corporate income tax declaration C. Registering the financial statements of the company in the business registry D. Registering the contract of a new employee in the ministry of labour or social security E. Applying for a green subsidy (e.g., subsidy to insulate the windows, to install solar panels, etc.) Points are allocated based on the simple average of the percentage of respondents who replied “No” to the survey question (x): • x < 10% = 0 points • 10% ≤ x < 90% = linear function • x ≥ 90% = 5 points.