Service Delivery
Fairness and efficiency of administrative procedures

Fairness and efficiency of administrative procedures

This indicator measures the extent to which the regulation of administrative procedure is compatible with international standards of good administration and good administrative behaviour. This includes both the legal framework for administrative procedure and its practical applications.

Fair and efficient administrative procedures - at a glance

Average indicator values are presented for each area and country. Click on the rows and columns to sort the table by highest value, or “show progress” to include trends over time.
ALB XKV MNE MKD SRB UKR AVG
Legislation administrative procedures
100
100
100
100
100
100
100
Adequacy of legislation
100
100
100
100
100
100
100
Perceived efficiency of administration by citizens
100
75
50
75
75
0
75
Repeals by administrative courts (%)
25
0
75
0
50
0
30

Compare performance

Pick a country and year above, and use the menu below to sort subindicator values based on best or worst performance. Compare against the regional average, the highest performer and past performance.

Western Balkans
Highest Value
2017

Albania, 2021

Legislation administrative procedures Adequacy of legislation Perceived efficiency of administration by citizens Repeals by administrative courts (%)

Most significant change

Green bars show the subindicator values that advanced most. Red bars shows those that deteriorated most. Only subindicator values that have changed are shown.

Albania from 2017 to 2021

Perceived efficiency of administration by citizens Repeals by administrative courts (%)