Serbia

Serbia established a comprehensive PAR framework and enhanced its transparency by launching an online monitoring portal. Service delivery and digitalisation have improved across all indicators, particularly in digitising services, offering user-friendly solutions to citizens and business, and simplifying administrative services. At the same time, Serbia’s progress in policy development and co-ordination and public financial management has slowed and declined compared to its regional peers.

Quality of public administration reform (PAR) agenda Strategy

ALB	BIH	XKV	MNE	MKD	SRB	AVG	BEST
36.9	38	52.8	52.8	59.2	57.8	49.6	59.2

Serbia – at a glance

Average indicator values are presented for each area and administration. Click on the rows and columns to sort the table by highest value.

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